Use the following checklist to troubleshoot.
Lacie rugged shows up in device manager.
I have a problem that my external usb drive shows up in device manager but it doesn t display in the windows explorer.
There are several reasons why lacie network assistant lna might not immediately detect a nas disk on your network.
Lacie raid manager v1 and macos sierra 10 12 compatibility.
I ve got a 1tb lacie rugged drive with usb 3 and thunderbolt.
A short troubleshooting guide when the lacie network assistant can t find a lacie network device on the network.
Open device manager click view and select show hidden devices expand universal serials bus controllers right click each usb hub and select uninstall device.
If you right click on the lacie drive shown you may have the option to format the partition s ntfs for windows or you could convert the entire disk to a mbr disk.
Restart pc and reconnect the external hard drive check if the lacie device shows up in disk management.
If device manager shows a yellow or red mark on the external drive it s likely that this is a driver problem.
Here you can see what the drive looks like to windows.
To install the latest driver use these steps.
I have some important files saved on the usb drive so i need a secure way that can help me make the usb drive to appear and show up on this pc without losing any data.
When connected by usb.
With the drive connected open disk management search for computer management disk management.
Perhaps other win users have encountered this.
Is the nas powered on and connected to your router.
Because my zbook 17 gen3 only has thunderbolt 3 ports i had to get a kanex adapter to connect it to the laptop from the lacie s legacy thunderbolt.
5big and 8big thunderbolt 2 not detected by lacie raid manager v2 5.